Royal Orchid Plus Digital Pass
At ROP, our team members have helped implement a digital loyalty pass integrated with Thai Airways’ systems, replacing plastic cards and improving the customer experience.
Project information
- Category:CRM Development
- Project date: 2020
- Project URL: https://mileage-mylife.com/airline/mileage/royal-orchid-plus.html
As part of the team, we play an important role in implementing the Digital pass for ROP.
Our team members have experience in digital transformation with the global team from Royal Orchid Plus. Together, we implemented a digital pass for the loyalty card, fully integrated with Thai Airways’ legacy systems to enhance the features of the loyalty program. This project successfully replaced plastic cards with a digital solution, transforming the customer experience.